Policies and legal information.

By purchasing or using services from Langia Language Solutions LLC, the user agrees to participate respectfully, provide truthful information, and follow the conditions agreed for the selected service. Langia services may include live classes, language programs, exam preparation, corporate services, translation, localization, and interpretation.

The specific details of each service, including scope, duration, frequency, format, price, and additional conditions, may be defined in a proposal, commercial conversation, written confirmation, or specific agreement.

Langia may collect personal information when a person completes forms, contacts us through WhatsApp, requests information, participates in diagnostic interviews, or purchases a service.

This information may include name, email address, WhatsApp number, country, language of interest, company, program of interest, message, learning goals, approximate level, availability, educational needs, and other information voluntarily shared during the process.

Langia uses this information to respond to requests, guide the user, personalize programs, coordinate services, provide academic follow-up, prepare proposals, and improve the educational experience.

Langia does not sell personal information to third parties. Information may be shared internally with authorized staff, teachers, coordinators, or providers necessary to deliver the service.

By submitting the contact form or communicating with Langia through WhatsApp, the user agrees to continue the conversation through this channel. WhatsApp may be subject to its own privacy policies and terms of use.

Langia may use WhatsApp to respond to requests, coordinate interviews, share program information, confirm service details, provide follow-up, and answer questions related to the contracted experience.

Prices, payment methods, installments, discounts, and specific conditions may vary depending on the program or service purchased. Applicable details will be confirmed during the commercial process or in the relevant proposal.

A full refund may be available before the user has completed 10% of the contracted program. After that point, any refund, credit, adjustment, or alternative solution may be evaluated according to the case, the contracted service, program progress, and agreed conditions.

Corporate services, translation, localization, and interpretation may be subject to payment, cancellation, and scope conditions defined in specific proposals or agreements.

Langia aims to be flexible with student and client schedules. As a general rule, rescheduling requests should be made at least 6 hours in advance for them to fully apply.

Requests made with less than 6 hours' notice may be accepted, rescheduled, or moved to another time at the company's discretion and according to the availability of the teacher, provider, or relevant team.

Availability of schedules, teachers, and providers may vary depending on the program, language, format, and time zone.

Programs for children and teenagers require the participation or authorization of a parent, guardian, or legal representative. By purchasing a service for a minor, the responsible adult confirms that they have authority to do so and agrees to participate in the communication necessary to coordinate the program.

Langia may share reports, observations, and updates with the responsible adult, especially in programs such as Langia 4 Kids n Teens.

Langia may offer preparation for exams, certifications, and academic or professional goals. However, Langia does not guarantee official results, specific scores, exam approval, visas, admissions, jobs, promotions, or external outcomes.

Student progress and performance may depend on factors such as initial level, attendance, frequency, dedication, practice, exam conditions, and personal circumstances. Langia performance reports serve as educational references, not as guarantees of official results.

Materials, designs, texts, images, resources, methodologies, class content, documents, activities, program structures, brand materials, and digital elements created or provided by Langia may be protected by intellectual property rights.

The user must not copy, distribute, resell, publish, modify, or use Langia materials for commercial or unauthorized purposes without written permission.

Corporate services, including training, translation, localization, and interpretation, may be subject to specific proposals, scopes, prices, timelines, deliverables, and conditions.

In corporate services, company-defined objectives may guide the design of the program or service. Specific corporate agreements may supplement or replace certain general conditions on this page.

Langia may use cookies, analytics tools, or similar technologies to understand website usage, improve user experience, and evaluate page performance. Use of these tools is governed by the applicable policies of their respective providers.

Langia may update these policies to reflect changes in services, processes, legal requirements, or operational decisions. The version published on this page will serve as the general reference available to users.